Customer Care
Customer care is very vital in any given organization. KOPRA offers you the opportunity to take your employees through customer care and delight as well as complaint management training.
Leadership Training
Under leadership programmes we offer the following courses Leadership, Ethics and Integrity Course Leading with Emotional Intelligence Seminar: From IQ To EQ For Effective Leadership Masters of Public Administration (MPA) performance audit and risk management Senior Management Course Strategic Leadership Development Programmes and The Women’s Executive Leadership Program
Accounting
The program seeks to transform public service agencies into highly compliant, accountable, and productive Government entities befitting the expectations of Kenya Vision 2030. Specifically, the course should lead to: a. Clarity of roles and responsibilities of the Accounting Officers; b. Enhanced accountability in management of public resources; and c. Harmonious relationship with other government agencies.
Financial Management
We cover the following courses on Financial Management;
· Budget Preparation
· Cash and Treasury Management
· Cash and Treasury Management
· Designing, Developing and managing Donor Funded projects
· Financial Accounting, Recording and Reporting (FAARR)
· Financial Management Course for Project Accountants Implementing Government and World Bank Funded Projects
· Financial Management for Non-Finance Managers
· Fraud Investigation and Prevention Course
· Fraud, Investigation, Detection and Prevention
· Performance Audit and Risk Management Strategies
· Public Procurement Course
· Public Sector Financial Management
· Revenue Enhancement